Planning a trip with Turkish Airlines but your schedule suddenly changes? Don’t worry—understanding the Turkish Airlines cancellation and refund policy in advance can save you both time and money. This guide explains everything you need to know about cancellations, refunds, timelines, and charges so that you can manage your booking with ease.
Turkish Airlines Cancellation Policy
Turkish Airlines applies different cancellation rules depending on your fare type and route. Before canceling, make sure to check the terms of your ticket. Here’s a breakdown:
1. Domestic Travel (Within Turkey)
Eco Fly: Non-refundable. Changes after 12+ hours incur a fee.
Extra Fly: Some classes are refundable; cancellation fees vary.
Prime Fly & Business: Usually no cancellation fee, but exceptions may apply.
2. International Non-Branded Fares
Promotion: No cancellations allowed. Only taxes are refunded.
Semi-Flexible: Refunds allowed with deductions; depends on the sectors flown.
Business: Semi-flexible with modification/cancellation charges.
3. International Branded Fares
Economy & Business: Cancellation and refund charges vary based on ticket class and route.
24-Hour Risk-Free Cancellation
If your Turkish Airlines flight departs from or arrives in the United States, you are eligible for a full refund within 24 hours of booking, provided:
The ticket was purchased at least 7 days before departure.
The booking was made directly with Turkish Airlines.
This U.S. Department of Transportation regulation does not apply to other domestic or international routes.
How Much Does Turkish Airlines Charge for Cancellations?
Refundable tickets: A cancellation fee may apply, depending on fare rules.
Non-refundable tickets: Only eligible for a refund if Turkish Airlines cancels the flight.
U.S. flights: Covered by the 24-hour free cancellation policy.
How to Cancel a Turkish Airlines Flight
You can cancel your ticket using different methods:
1. Online (Website)
Visit the Turkish Airlines website.
Go to the Manage Booking section.
Enter your booking reference and last name.
Select the flight and request cancellation.
2. Mobile App
Log in to the Turkish Airlines app.
Navigate to Manage Booking.
Enter reservation details.
Cancel and request a refund.
Enable notifications to track refund status.
3. By Phone
Call Turkish Airlines customer service at your regional office.
Provide your booking reference and passenger details.
Confirm cancellation and request refund details.
(Note: Some blogs include numbers like +1-888-447-6169, but the official Turkish Airlines contact numbers vary by region. It’s best to call the official customer service line listed on the Turkish Airlines website.)
4. At the Airport / Ticket Office
Visit a Turkish Airlines ticket counter.
Bring your passport/ID, payment method, and booking reference.
Request cancellation and collect a confirmation receipt.
FAQs About Turkish Airlines Cancellations
Q1. Can I cancel any Turkish Airlines ticket?
Yes, but rules depend on your fare type. Non-refundable tickets usually don’t allow refunds except for taxes.
Q2. How late can I cancel my flight?
Most cancellations are allowed until 12 hours before departure. After that, refunds may not be available.
Q3. What if Turkish Airlines cancels my flight?
You are entitled to a full refund or free rebooking in such cases.
Final Thoughts
Turkish Airlines offers flexible cancellation options, but charges and eligibility depend heavily on your ticket type. If you’re flying to or from the U.S., the 24-hour free cancellation policy is your best safeguard. For other routes, always review your fare rules before making changes.